Business Development Services Manager
Action Finance Initiative, Greece
Job Description
Action Finance Initiative AFI is the leading non-banking microfinance organization in Greece. AFI aims to assist micro-entrepreneurs and unemployed people willing to create their own business and who do not have access to the conventional credit market, by providing them microcredit and business support services. In the past 5 years AFI has provided access to 6.5 million euros to start-ups and existing businesses while providing training and mentoring to over 5.500 unique entrepreneurs and creating 800+ new job positions . The microfinance sector in Greece is newly regulated and is expected to grow significantly in the next years. In this respect, AFI is seeking to recruit a Business Development Services Manager to support business development, training, and sales efforts that will enable such a growth.
Key Responsibilities
The Business Development Services Manager reports directly to the COO and his/her key responsibilities are, among others, as follows:
- Devise together with the COO the strategic plan for the Business Development Services of the company;
- Recruit and manage volunteers, coaches and mentors all across Greece;
- Identify training needs of customers in collaboration with MDOs via interviews / periodical surveys and design a training framework to match these needs;
- Match clients with mentors in collaboration with local MDOs;
- Design and implement seminars amp; webinars regionally in areas where AFI has activity and online;
- Create collaborations with local private and public partners and design and implement educational programs together;
- Create periodical reports on specified KPIs, according to annual action plan;
- Design processes and procedures related to Business Development Services;
- Contribute to the development of IT system flows and user stories related to Business Development Services;
- Design and manage the company's BDS budget;
- Fundraise to support the Business Development Services strategic and action plan;
- Ensure BDS KPIs are met;
- Manage, and enrich AFI’s online training offering.
Requirements
The ideal candidate should have:
- University degree in Business Administration / Finance / Microfinance / Education / Economics; Masters' degree would be a plus;
- At least two (2) to three (3) years of professional experience preferably in the field of education/financing/fintech;
- Detailed understanding of business educational frameworks;
- Result oriented individual taking the lead in operational process reengineering, providing direction on new product amp; business initiatives, project governance, process reviews and risk assessments.
- Good communication (written and verbal in both Greek and English) skills, including well developed presentation skills
- Strong analytical and organizational skills;
- Active listener and good communicator with clients and partners;
- Self-driven personality, autonomous and results-oriented;
- Resourceful, creative and problem-solver;
- Fluency in Greek and English is required;
- Computer Skills: MS Office/Google Apps, mastery of Excel. Experience with Salesforce would be a plus.
Additional Comments
- Travel requirement: 40% - projects all over Greece take place from time to time
- We hire people that are self-motivated, comfortable conceiving strategies on the fly, and enjoy working individually and as part of a team. Our work is high-energy and demanding, but new hires will quickly feel at home among colleagues as friendly and focused as they are.
- The company is expected to 4x in size within 1 year, thus working in a fast-paced environment and dealing with constant change are integral to the job position.
- Job applications will not and should not be assessed using race, ethnicity, gender, disability, religion or sexual orientation.
Benefits
What we offer
- A fast-growing and flexible organization in a newly regulated sector;
- Salary based on experience, additional benefits and office perks;
- Mobile telephony including company provided smartphone device and data plan;
- A meaningful work with direct impact to the Greek society and economy.
Joining AFI implies a meaningful work in an excellent environment, which encourages initiative and innovation and contributes to the development of microfinance, which promotes growth and employment.