SAP Technical Account Manager- SAP BASIS
Protera, Greece
Job Description
About Protera:
Protera Technologies (www.protera.com) is an?SAP Certified Global IT Services Provider for SAP-centric organizations. Protera was founded in 1998 and is the SAP-on-the-cloud pioneer. Today, we run thousands of instances of SAP and related IT applications on the Microsoft Azure and Amazon Web Services clouds. Protera is headquartered in Chicago, IL and has shared services offices in Athens, Greece and Mumbai, India.
The role:
You will provide advisory and strategic technical guidance to help plan and build solutions using best practices, and proactively keep Protera customers environments operationally healthy. You will be expected to develop close relationships with your customers to understand their business/operational needs and technical challenges and help them in their digital transformation journey.
?IMPORTANT NOTE:
You are kindly requested to submit your CV in English only.
Requirements
- Proven Experience in SAP System Admin/NW/Basis Administration/Technical architecting/delivery.
- Experience in customer-facing positions in support, service delivery manager, technical account manager.
- Experience as SAP BASIS engineer with support and project background, adept to S/4 HANA, troubleshooting and general SAP product methodologies and administration.
- Hands-on experience with SAP implementation, SAP OS/DB migrations, Disaster Recovery solutions, High Availability downtime optimization, and data center migration.
- Hands on project experience with running SAP on AWS, Azure or GCP.
- Experience in Informational Technology operations.
- Experience in a 24x7 operational services or support environment.
- Mentor and support other colleagues and L2 team for L3 Basis delivery.
- Ability to negotiate and communicate with other support partners like SAP and Functional partners.
Nice to have:
- Strong presentation/communication/facilitation skills (oral and written).
- Strong strategic and customer focus with a clear understanding of the wider issues.
- Ability to prioritize and plan effectively.
- Team player and individual contributor.
- Excellent English communications skills is a must.