Jira DevOps Engineer
Uni Systems, Greece

Our UniQue Team is growing and we are looking for a Jira DevOps Engineer to join our team! You will be working on a number of exciting projects in a challenging, dynamic, and fast-paced environment.

• Configuration, maintenance, and administration of Atlassian products (specifically: Jira Software, Jira Service Management, Confluence, and the relevant plug-ins).
• Work with client’s development and design teams to identify procedural efficiencies, such as Jira Workflows, custom fields, automation, releases, Service Management channels/groups, etc.
• Perform application and system administration tasks, including scheduled jobs, re-indexing, add-on updates, etc.
• Manage user permissions according to the needs of projects and teams, maintain JIRA projects, project permissions, users, and user groups.
• Prompt issue resolution with JIRA Projects in coordination with other admins, partner teams, and Atlassian premier support.
• Maintain JIRA projects, project permissions, users, and user groups.
• Improve JIRA security, and set access permissions for JIRA projects.
• Work with JIRA filters, reporting, dashboards, fields, and JIRA boards.
• Test new versions of the tools and plug-ins to ensure compatibility, coordinate, and be actively involved in Atlassian product upgrades.
• Research and utilize industry-standard methods and techniques.
• Conduct training for existing staff members and new hires on JIRA and brief the teams on new functionalities.
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Research and implement new approaches on Jira usage.
• Manage multiple responsibilities with tight deadlines.

Requirements

• Configuration, maintenance, and administration of Atlassian products (Jira Software, Jira Service Management, Confluence).
• Strong knowledge and familiarity with JQL, IQL.
• Working knowledge of both Scrum and Kanban methodologies.
• Experience extending Atlassian products via code development (Groovy scripting) is preferable.
• Experience directly integrating Atlassian products with other systems is preferable.
• Knowledge of Adaptavist ScriptRunner is preferrable.
• Set access permissions for JIRA projects and Confluence spaces.
• Very strong verbal and written communication skills in both English and Greek.

Benefits

What are we offering to our UniQue IT people?

• People-first approach and open environment to express your ideas
• Ticket restaurant meal vouchers
• Corporate laptop and equipment
• Corporate mobile phone subscription
• Work-life balance and a hybrid work model
• Health and insurance plan for you and your family members
• Employee consulting and guidance support by Hellas EAP
• Continuous training and certifications
• Discounts on the services and products of our Group’s companies
• Gift vouchers for major life milestones
• Special work schedule on summer Fridays and your birthday

Job Rewards and Benefits