Business Ops Lead, Content Platform
Dialectica, Greece
Job Description
About Dialectica
Founded in 2015, Dialectica is one of the fastest growing knowledge sharing businesses, currently employing 800+ professionals globally. At Dialectica, we are on a mission to achieve unparalleled customer recognition as the most trusted knowledge sharing platform in the world and to build a truly great organisation that attracts and cultivates top talent. Our clients are typically large institutional investors, such as private equity firms and hedge funds, corporates and strategy consultancies. Our service offering enables insights-driven-decision through deep understanding of client needs, excellence in client service and driven talent that curate unique insights solutions.
Dialectica has also been recognized as one of Europe’s fastest-growing companies for 2021 by the Financial Times and as one of the Best Workplaces and a top employer in Greece in 2020 amp; 2021 by the Great Place to Work Institute.
About the Role
As a Business Ops Lead, you will be part of a new business unit with a vision to create a comprehensive and accessible platform that helps our users find, understand, and track companies that matter to them.
You will be joining an exciting new team with an ambitious mandate where you will get start-up experience within an established business amp; brand.
What you’ll do
Content generation
- Contribute to content generation efforts by personally conducting expert interviews
- Enable the scale up of content generation by collaborating with new team members and cross-functionally to ramp up interview capacity
Expert operations
- Design and oversee expert recruitment operations to enable a strong flow of interviewee participants
Client feedback/iteration and business development
- Lead customer advisory group working sessions to elicit product feedback and inform product roadmap
- Contribute to initial sales efforts of the product
Product development
- Contribute to technology/product feature development
Other contribution to the new business unit's success
- Since the role will be part of a new business unit for Dialectica, the nature of this opportunity is entrepreneurial and there will be the opportunity to contribute to shaping the product with contributions in many different functional areas
Requirements
What you’ll need to have
- Bachelor’s degree
- 2-4 years of experience, preferably in the financial services industry
- Experience in leading customer feedback sessions
- Strong written and verbal communication skills and problem-solving aptitude
- Strong team participation skills, particularly teams with diverse skills and backgrounds
- Be passionate about building a new product and excited by the unknown
- Be a results-driven team contributor who is able to effectively manage their time while maintaining a positive and can-do attitude
Benefits
- Competitive base salary with additional performance incentives
- Coverage under the company’s collective health insurance plan
- Learning and development opportunities (e.g. onboarding, Mini-MBA, on-the-job training and many others!)
- Hybrid work model amp; extra personal/flex days and paid volunteer days a year for your favourite cause
- Company sponsored team-bonding events
- Weekly health amp; wellness activities, gym discounts, healthy breakfast, snacks and beverages
- Entrepreneurial culture and amazing coworkers!
- Opportunities to develop new skills and progress your career in a global organisation