Retail Operations Manager (for MIGATO)
STRADIGI CONSULTING, Greece

STRADIGY CONSULTING of behalf of its client MIGATO is looking for a Retail Operations Manager.

Key Responsibilities

• Visit retail stores to ensure efficient and effective management as well as high performance sales (at least 80% of working hours will be out in the field)
• Execute retail operations, audit, prevent payroll loss, schedule, market and fulfill orders smoothly.
• Supervise, guide, allocate responsibilities to personnel staff across several retail stores to ensure set objectives are met
• Provide training to retail employees to develop their skills and enhance their job performance
• Contact, train and oversee area and store managers and other retail staff to communicate relevant information
• Motivate sales staff to maximise performance and achieve financial goals
• Recruit, train, supervise and appraise staff
• Inspect the areas in the store, and resolve any issues that might arise and maximize sales
• Plan and oversee in-store promotional events or displays
• Deal with complaints from customers to safeguard the brand and the store’s reputation
• Enhance best practices to ensure a satisfied clientele
• Monitor stock levels, purchases and replenishment, for each retail outlet and ensure they all stay within budget
• Stay up-to-date of market trends to determine space for improvements in the retail stores
• Analyse sales reports and make forecasts
• Create sales budget in collaboration with Retail Director and follow up daily targets
• Develop commercial policies for the merchandising of goods in retail stores
• Set and regulate product pricing using results of market and demand analysis
• Prepare promotional materials and displays
• Collaborate with marketing department

Requirements

• Experience in Retail Operations and/or Retail Sales supervision in a multi-outlet retailer (preferably in fashion or technology)
• Good communication and influencing skills
• Analytical skills and ability to utilise data/insights to suggest next best activity
• Experience/Familiarity with Fashion will be seen as a plus
• Well organised with good time management skills
• Experience is staff selection, evaluation and recruitment
• Leadership skills and a proven record of people management
• Comfortable to spend 80% of your time travelling out in the field across Greece

Benefits

• Competitive salary
• Sales performance bonus
• Company car amp; fuel

Job Rewards and Benefits