Customer Experience Representative

Customer Experience Representative
AnyRoad, Greece

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Apr 7, 2021
Last Date
May 7, 2021
Location(s)

Job Description

Anyroad in Athens is seeking for a new Customer Experience (CX) representative!

We’re a tight-knit team based in San Francisco and Athens. Our pet-friendly office in Athens is in Ano Petralona, in a very cool neo-classical building which feels like home! We’re looking for a brilliant, full-time customer experience professional to join our team who is as excited as we are about being leaders in Experience Relationship Management (ERM) software and help brands deliver world-class experiences. Please note that this position involves working some weekends and some night shifts.

We value diversity and inclusion and take social responsibility seriously.

Your role as CX representative:

  • Working closely with customers through live chat and email
  • Creating reports
  • Creating internal presentations
  • Working with our product, sales, and account management team on various tasks

Do you have what it takes?

Skills

  • Excellent command of written and spoken English, combined with strong communication and interpersonal skills
  • Quick learner
  • Exceptional people skills with a customer support experience
  • Problem solver
  • Data oriented

Characteristics

  • Analytical and attentive to details
  • Strong and supportive team player
  • Passionate in providing excellent service
  • Eager to learn and grow every moment of the day
  • Enthusiastic and positive attitude

What we offer:

  • Fun and caring working environment
  • Flexible to work from anywhere
  • Competitive salary
  • Day off for volunteering
  • Wellness Day and other cool events

Sounds interesting? Our hiring process:

  • You find or get sent this job advert
  • You read it
  • It piques your interest
  • You tell us more about yourself by sending your CV and why you are interested in the position
  • Have a quick telephone chat with a Roadie so we can find out a bit more about you as well as you finding out a bit more us
  • You come meet the team and have an interview

Job Specification

Job Rewards and Benefits

AnyRoad

Information Technology and Services - Athens, Greece
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