Commercial Execution Manager
Upstream, Greece
Job Description
The company
Upstream, the leading mobile technology company, provides innovative solutions that offer seamless and secure mobile Internet access to 1.2 billion consumers in high growth markets. Upstream’s Zero-D service provides free access to the internet essentials to 250 million users in Latin America and Africa even when they have run out of data. Its award-winning security platform, Secure-D, in 2019 alone, processed over 1.7 billion mobile transactions, detecting and blocking over 98,000 malicious apps in 20 countries. Upstream’s all-in-one digital marketing platform, One-D, simplifies the digital user acquisition journey by managing the entire recruitment process, including partners and digital marketing channels, and safeguards mobile subscribers against all fraudulent activity. Its team counts 330 people of over 25 nationalities, working from nine offices around the globe. Upstream works with more than 60 mobile operators in over 45 countries in Latin America, Africa, the Middle East and SE Asia.
The role
As the Commercial Execution Manager, you are responsible for the end-to-end management of customers' proposals starting from the inception of the proposal and the production of supporting material for sales purposes (presentations, business cases, RFP’s etc.) You interact closely with the sales force with the purpose of assisting them in securing new projects, with technical product teams in order to analyze the complexity and feasibility of proposals, and with the operational teams acting as the subject matter expert of the specific proposal. You work on proposals that cover both VAS and non-VAS products as well as other supporting services.
The position reports to the Commercial Execution Director and is based in Athens, Greece.
Key Accountabilities
Sales Support
- Act as first point of contact for Commercial Execution/ Pre-Sales for the region(s) and manage the production of Pre-Sales material.
- Accurately create content and design team briefs when required.
- Develops outstanding Microsoft presentations and demonstrations.
- Collect all relevant data to produce forecasting business cases.
- Build and maintain repository of product pitch templates, both high level and detailed collateral.
- Prepare customer references and case studies.
- Reply to customers following requests for information (RFIs) and proposal request (RFPs)
- Localization of sales pitches: localize central sales pitches to appeal to a regional audience, thorough understanding of local business, consumer behavior, and cultural norms.
- Market amp; Competitive Intelligence: perform an analysis with the goal to track what goes on in each market and what the competition is doing.
- Monitor regional sales pipeline in conjunction with regional sales targets.
Requirements
- Technology and/or Marketing background, MBA degree considered a plus.
- Minimum 4 years of experience in working with sales, to help define/refine sales messages and collateral as well as supporting sales in pitches. Experience in marketing and delivering B2B solutions is a plus.
- Strong understanding of competitors and ability to explain competitive differentiators.
- Advanced experience in tools like PowerPoint, Word, Excel, Visio
- Proven ability to work effectively with international, cross-functional teams in a highly dynamic industry.
- Fluent English (mandatory), French or Portugueuse would be a plus.
- Understanding of value-added services, mobile market and technologies, mobile operator business model and challenges.
Personal Characteristics
- Good cross-team communication, teamwork, and interpersonal skills.
- Data-driven and detail-oriented with good analytical, problem-solving skills.
- Ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats.
- Solution-oriented approach.
- Team player with excellent communication skills, both written and oral, ability to communicate with C levels.
Bonus points if you have
- Experience in Adobe suite i.e Illustrator and Photoshop etc. is a plus.
- Experience with Customer Loyalty amp; Retention Programs will be considered as a plus.
If you are a business and product focused, proactive self-starter who can operate in a diverse, open-minded and constantly evolving team environment, interfacing with a global team consisting of marketing, sales, product development, campaign management and other teams, this job is for you.
Benefits
We offer a competitive base salary and benefits, directly dependent on the candidat