Do you have experience in IT Asset Management?
Are you interested in working at a Tech Hub for a global leader, offering solutions in the manufacturing industry?
ManpowerGroup Greece, on behalf of its client, a Fortune 500 firm, leader at its domain, is looking for a Senior IT Asset Management Analyst to join their Athens' Tech Hub.
Our client has a Tech Hub in Athens with more than 60 employees and the Hub provides IT Services across all corporate functions of the organization in Europe amp; the USA.
Location: Athens, North sector (walking distance to metro station)
Working Model: Hybrid (a few days on premise per week)
You will be reporting to the IT Asset Management Supervisor
What you will do:
You will be part of a global team, and you will be responsible for the lifecycle management and governance of the company’s technology related assets and contracts. You will ensure that the strategic management of software and hardware is handled properly, according to established policies and procedures. You will work in close coordination with IT Leadership and cross-functional stakeholders (e.g., Finance, Procurement, Legal, Information Security) to establish, monitor, and continuously improve asset management processes, standards, tools, and controls.
Your main responsibilities will be:
- Defining, managing, and maintaining an inventory of IT software and hardware assets within the organization
- Developing processes, policies, and guidelines to increase organizational maturity
- Assessing business needs (intended outcomes) and being able to recommend options for various approaches and solutions to address them
- Implementing new tools and processes with a deep attention to detail, ensuring your efforts lead to a well adopted product or service offering
- Conducting recurring and ad-hoc internal license compliance assessments for high-risk software, while collaborating with various teams to gather information on license utilization to ensure compliance, optimize use and reduce or avoid cost
- Performing internal assessments to ensure license compliance and proactively prepare for future audits, which you will also project manage
- Conducting comprehensive analysis of existing ITAM processes, identifying gaps, documenting processes, including workflow diagrams and standard operating procedures (SOPs).
- Developing and delivering training and presentations on IT Asset Management topics, processes, and best practices to internal and external audiences.
- Managing and maintain a repository of IT contracts throughout their lifecycle, working with IT contract owners to prepare for upcoming renewals and store updated documentation
- Establishing and leveraging collaborative relationships with internal clients (IT Contract and Application Owners) to inform efficient and effective negotiations with key vendors
- Performing detailed IT contract (MSAs, SOWs, NDAs, SaaS Agreements, etc.) reviews and negotiations with a focus on mitigating risk and reducing spend, engaging Legal, CSOC and technical teams as needed.
Requirements
- Bachelor's Degree in Computer Science (preferred) or overall STEM
- 4+ years of experience in IT asset management throughout an asset’s lifecycle with particular focus on software asset management and compliance
- 3+ years of experience in contract management, reviews and negotiations
- Ability to interpret large raw data sets and conduct data analysis and software vendor audits
- Experience working with a Configuration Management Database (CMDB)
- Experience with strategic software vendors and their respective products from a contractual and license / service consumption highly desirable (e.g. Microsoft Office 365, Microsoft Azure services, SAP S/4HANA, SAP BTP, etc.)
- Experience with cloud service cost optimization tools and processes is highly desirable
- Demonstrated ability to lead ITAM governance practices including experience in process analysis and design, working across organizational/functional groups, process creation and flow documentation
- Knowledge of vendor software contracts, licensing terminology, and software licensing rights, especially for major software vendors (Microsoft, Adobe, Autodesk, IBM, Oracle, SAP preferred)
- Must be able to interpret, analyze amp; summarize contracts, and evaluate pricing amp; licensing proposals
- Strong negotiation skills to ensure a win-win outcome for interested parties
- Technical knowledge of the information systems environment is preferred, including both hardware and software
- Strong knowledge of ITAM best practices, ITIL principles, and governance
- Proficiency i