Junior Sales Operations Associate
PEOPLECERT, Greece
Job Description
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now!
PeopleCert is looking for a Junior Sales Operations Associate will support sales operations for PeopleCert’s 70+ FTE sales team as we drive sustained 30%+ annual revenue growth for the fourth consecutive year. This role is a focal point for all things sales back office and is tasked with accelerating the sales cycle for new and existing sales opportunities.
As a Junior Sales Operations Associate, your tasks will include the following:
- CRM case management
- CRM incoming leads routing
- Sales territory maintenance
- Basic sales user set-up, support, and troubleshooting
- Lead and opportunity information update and maintenance
- Accounts and contact database update and maintenance
- Customer data cleansing (contact database, accounts, leads)
- Mailing lists exporting and verification for customer communications.
- Sales orders fulfilment support
- Promo code creation and management
- Bulk order process support
- Partner offboarding process support
- Basic reporting
What we look for:
- Bachelor’s degree in marketing, Business Administration, or relevant field
- 1-2 years of experience in an analytical role in a Corporate or Academic setting
- Solid knowledge of Microsoft Office with advanced knowledge of Microsoft Excel.
- Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
- Proven problem-solving and analytical skills.
- High attention to detail.
- A basic understanding of CRM applications such as DynamicsCRM or Salesforce and familiarity with BI tools such as PowerBI or Tableau will be considered a plus.
- Some direct sales experience will be considered a plus.
What we offer:
- Competitive remuneration package
- Work in an international, dynamic and fun atmosphere among young and smart people
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
- Complimentary coffee and tea in all our premises
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
- 100% Virtual Hiring Process
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development amp; delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
- A basic or enhanced Disclosure Barring Service (DBS) check
- Right to Work in the UK check (including nationality, identity and place of residence)
- HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
- Financial background check
- Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SE