Technical Support QA Specialist
RCS Technologies Greece, Greece

About us:

RCS is the world's largest broadcast software company. Member of the iHeartMedia family, America’s #1 audio company, reaching 9 out of 10 Americans every month.

What You Will Be Doing:

We are looking for a Technical Support amp; QA Specialist to join our team, to ensure that we deliver strong and reliable solutions to our clients.

Responsibilities:

• Provide customer technical support on reported issues.
• Prepare technical reports.
• Execute test cases to verify system meets technical requirements.
• Record defects and re-test when resolved.
• Monitor systems on a standby rotation.

Personal skills we are looking for:

• Speak and write fluently in English.
• Excellent communication and presentation skills.
• Good understanding of audio/music software applications
• Excellent analytical, problem solving and troubleshooting abilities.
• Solid organizational skills and focus on accuracy and attention to detail.
• Able to work independently or as part of a team.

Requirements

• University/College/VTI (IEK) degree or equivalent.
• Being familiar with, or highly interested and self-motivated to learn about:
• Digital signal processing.
• Streaming.

Benefits

Benefits:

• Competitive remuneration packages based on experience.
• Friendly and pleasant working environment.
• Flexible working hours / working remotely.
• Being part of an innovative and expanding tech company.
• Opportunities for professional growth and development.

Job Rewards and Benefits