IT Support
Digea SA, Greece

The role belongs to the IT team and will be responsible and accountable for the smooth running of our computer systems within requirements, specifications, costs, and timelines. The role is accountable to ensure the implementation and maintenance of Digea's computing needs. The successful candidate will have proven professional experience and detailed knowledge of best practice processes.

Responsibilities:

1. First-level local or remote support
2. Ensure end-user assets and information are managed and provided timely during onboarding/offboarding process.
3. Hardware / software / peripheral, installation, and configuration.
4. Perform administrative tasks on Active Directory (Names, Phone Numbers, Managers, Groups, etc.)
5. Creating user accounts and performing access control.
6. Upgrading, installing, and configuring new hardware and software to meet company objectives.
7. Developing data retrieval and recovery procedures.
8. Monitoring networks, servers, clients, and services.
9. Documenting processes, as well as backing up and archiving data.
10. Strong knowledge of Windows OS and Microsoft 365
11. Manage security and software options on computers and networks to maintain privacy and protect against attacks.
12. Experience in LAN/WAN networks
13. Management prioritization and resolution of technical problems.
14. Communication skills, amp; organizational behavior.

Requirements

1. Studies in the field of Computing amp; IT or related discipline

1. Windows desktops/ laptops support
2. Excellent communication skills in Greek amp; English.
3. Flexible and enthusiastic attitude with strong Interpersonal skills.
4. Excellent team player skills and ability to take initiatives and propose new ideas.
5. Keen on learning and sharing knowledge.
6. Ability to plan and execute projects autonomously.
7. A strong desire to take on new challenges for self-development and to contribute to operations at a higher level.
8. Flexible on business requirements and open for adoption to new technologies
9. Military obligations (if any) fulfilled.

Additional Requirements/Qualifications considered an asset:

1. Familiarity with HP/Dell server and storage systems
2. Familiarity with network and security devices (switches, firewalls etc.)
3. Microsoft Hyper-V setup/administration
4. Windows server setup/administration
5. Active directory administration (Windows)
6. Windows domain services (DNS, DHCP, GP, printers, etc.)
7. Microsoft Exchange administration
8. Microsoft 365 administration
9. Microsoft SQL setup/administration/basic programming/scripting for application data checking

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We are offering:

1. Competitive remuneration package.
2. Private medical insurance.
3. Friendly and dynamic work environment.
4. Access to knowledge from various adjacent fields.
5. Developmental 360 feedback framework.

Job Rewards and Benefits