Technical Helpdesk Support
Printec, Greece

• Providing first level support and resolving customer technical issues
• Properly escalating unresolved inquiries to the next level of onsite support
• Tracking, routing and redirecting problems to the correct resources

Requirements

• Degree in IT, Computer Science or equivalent degree
• Proven working experience in Technical Helpdesk support role
• Working knowledge of helpdesk software, databases and remote control
• Good level of English amp; Greek language (verbal and writing)
• Strong client facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Willing to work in shifts (Mon-Sun 07.00-22.00)

Benefits

• Ticket restaurant card
• Group private health amp; life insurance program
• Flexible working arrangements
• Opportunities to participate in trainings
• Certified work environment by SHARE Equality Label
• Certified as a Great Place to Work

As part of our dedication to diversity, Printec is committed to Equal Employment Opportunity without regard for race, nationality gender, disability, sexual orientation, gender identity, or region.

Printec regrets that due to the large number of applications received, we will only contact those who solely correspond to the job requirements as listed above. All applications will be treated with strict confidentiality.

Job Rewards and Benefits