Welcome Desk (Receptionist) - Trainee for W Costa Navarino
Costa Navarino, Greece
Job Description
Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino at Navarino Waterfront and Mandarin Oriental Costa Navarino at Navarino Bay.
In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens, including the re-launch of the former Athens Hilton.
W Costa Navarinois seeking a capable and outgoing Welcome Desk (Receptionist)/ Trainee. The successful candidate needs to have excellent communication and organization skills and a high ability to multitask.
Main Responsibilities
- Provide excellent guest service by discovering all our guests’ needs and acting on these needs proactively, effectively and promptly.
- Always maintain a professional and high-quality service-oriented environment.
- Maintain working relationships and communicate with all departments.
- Welcome guests and resolve any possible problem / complaint quickly and courteously.
- Must perform check in, check out duties.
- Participate, conduct daily briefings and training.
- Understand thoroughly all hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties.
- Perform work as directed by your supervisor.
Requirements
- Very good command of English
- EU citizenship (eligibility to work in Greece)
- Kind, respectful amp; pleasant personality
- Eager to learn amp; develop.
Benefits
- Competitive compensation package
- Ongoing training opportunities
- Accommodation in the vicinity of Navarino Dunes (for non-Messenia’s)
- Meals within the premises
- Private Medical Plan
- Use of Navarino Dunes Facilities, according to the relevant policies