Lead QA Engineer
Viva Wallet, Greece

Who We Are

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include tap-on-phone Viva Wallet POS app turning any Android mobile to a card terminal, and Smart Checkout payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.

The Team

The Quality Assurance (QA) team’s purpose is to ensure that the services/software customers receive, consistently meet, or exceed expectations which helps boost Viva Wallet reputation. This is achieved by initially reviewing the project and quality requirements, designing, and executing the required test scenarios, reporting the issues and by improving the SDLC processes. The QA team comprises of three key roles Test Analyst, Quality Assurance Engineer and Software Engineer in Test (SET).

The Role

As a Lead QA Engineer, you will be responsible for leading a team of QA Engineers and ensuring the delivery of high-quality software products. You will also need to collaborate effectively with different teams and stakeholders, including Architects, Project Management leads, Business Analysts, Engineering leads from the Technology Group, and Operators from the Central Operations Team. The ideal candidate will have a strong background in software testing methodologies, excellent leadership and communication skills, and a passion for driving quality excellence.

What you will do

• Lead and manage a team of QA Engineers, providing guidance, mentorship, and support to ensure effective testing practices.
• Analyze and report test results, defects, and metrics to stakeholders, and work closely with development teams to address and resolve issues.
• Collaborate with Architects, Project Management leads, Business Analysts, Engineering leads, and Operations teams to understand project requirements and align QA activities accordingly.
• Develop and implement comprehensive QA strategies, plans, and processes to ensure the delivery of high-quality software products.
• Drive the design and execution of test plans, test cases, and test scripts, considering both functional and non-functional requirements.
• Continuously improve and optimize QA process by suggesting new tools, techniques, and methodologies.
• Compose and maintain internal testing documentation.
• Participate in the QA hiring process.

Requirements

• Willing to join our engineering team at Viva Wallet HQ in Marousi, with physical presence.
• At least 5 years of working experience in Software Quality Assurance.
• Excellent problem-solving, analytical, and debugging skills.
• Strong communication and leadership abilities, with the capacity to effectively collaborate with cross-functional teams.
• Strong knowledge of QA methodologies, tools, and processes.
• Working knowledge of Test Management software tools and SQL.
• Experience in writing clear, concise, and comprehensive test cases.
• Basic web amp; mobile testing experience.
• Attention to detail.
• Excellent verbal and written communication skills both in Greek and English.
• Basic programming skills and API testing experience will be considered a plus.

What we offer

• Competitive salary package (including stock options)
• Bonus scheme in a quarterly basis
• Health and life insurance for you and your family
• Top of the Line tools and equipment
• Career and competencies development
• Modern workspace environment

Job Rewards and Benefits